Dining Assistant Training Session Summaries & Slides

Introductory Session

We discuss the paid dining assistant regulation requirements, training logistics and staff recruitment strategies. This session is intended for the key contact person at each facility (e.g., DON, Administrator, Staff Developer) to prepare for training. 

Key Topics: 

  • What is the training series?
  • How will it be run?
  • Why should your facility participate?
  • What are training requirements?
  • Which staff should participate in training?

Session 1: Assistance with Feeding & Hydration

Key Topics: 

  • Paid Dining Assistant regulation overview
  • Resident risk factors
  • Warning signs of malnutrition & dehydration
  • Role of Dining Assistants

Session 2: Diet Types 

Key Topics: 

  • Texture modified diets
  • Therapeutic diets
  • Thickened liquids
  • Adaptive (eating) equipment

Session 3: Appropriate Feeding Techniques

Key Topics: 

  • Preparing the dining environment
  • Proper resident positioning
  • Types of dining assistance
  • Specific feeding techniques

Session 4: Communication and Interpersonal Skills

Key Topics: 

  • Fundamentals of positive communication
  • Verbal v. non-verbal communication
  • FOCUS with dementia residents

Session 5: Appropriate Responses to Resident Behavior

Key Topics: 

  • Causes and contexts of resident behavior
  • Approaches to handle difficult behaviors

Session 6: Recognizing Changes in Residents

Key Topics: 

Session 7: Safety Procedures & Infection Control

Key Topics: 

  • Potential safety hazards
  • Choking (How to help someone who is choking video, on YouTube)
  • Disease transmission
  • Handwashing (Instructional video from the CDC, on YouTube)
  • Infection control measures in food service

Session 8: Resident Rights

Key Topics: 

  • Basic principles of resident rights
  • Definitions of abuse and neglect
  • Reporting abuse and neglect
  • Dining Assistant's role in maintaining resident rights